1.      Application: Please read the promotion terms and conditions (“Terms”) carefully. These Terms apply to everyone who is a qualifying customer for Telkom Rewards. (“the Promotion”).

2.      The Promoter: This Promotion is conducted by Telkom., situated [The Hub, 61 Oak Ave, Highveld Techno Park, Centurion, 0157]; together with [TLC Worldwide situated at 1st Floor, Block F, 150 Linden Road, Strathavon, Sandton, 2196], (“the Promoter”).

3.      Terms: Instructions on how to qualify for the promotion, the rules, directions and rewards all form part of these Terms. If you take part in this promotion, you agree to be bound by these Terms and accept that the Promoter’s decision is final.

4.      Promotion Period: The Promotion commences on 01 October 2024 and will end on 31 January 2025. No entries received after 23:59 on 31 January 2025 will be considered.

5.      Eligibility:

(a)   The Promotion is open to all citizens and legal residents of South Africa.

(b)   You must be 18 (eighteen) years old or older to participate in this Promotion and have a valid South African Identity document, or a valid passport, and necessary residency permission.

(c)   You must be a Telkom Mobile subscriber, Post-paid, Prepaid or Hybrid.

-        Prepaid:

Recharge with a minimum or R20 or more.

Purchase a bundle with a minimum or R20 or more.

-        Post-paid/Hybrid:

On activation of a new contract

Contract upgrade

Purchase of a bundle/s

6.      People who may not enter the Promotion: Any person who is a director, member, partner, employee or agent of, or consultant (“Associates”) of the Promoter, or any other person who directly or indirectly controls, is employed by or is controlled by the Promoter, and/or immediate family members of Associates, who are indirectly or directly connected to or employed by any party in the aforementioned capacities or relationships, their advertising agencies, manufacturers, distributors and each of their affiliates (“Disqualified Persons”).

7.      Participation Selection:

(a)   These campaigns and rewards are governed by criteria determined solely at the discretion of Telkom and are subject to modification or termination at any time without prior notice. Rewards are not an entitlement of any customer and are granted at the sole discretion of Telkom.

8.      Rewards: Participants in this promotion will win a reward voucher from 3 different tiers of reward offerings depending on what they have qualified for.

1. A participant may not exchange a Reward for cash or for a different Reward.

9.      Participant Verification and Reward Delivery:

(a)   Qualifying customers will be contacted via SMS, with a participation code and the reward site URL,

(b)   Once the customer inputs their participation code onto the site, and their code is accepted as correct, the customer will land on a rewards page to redeem their reward.

(c)   Once the customer chooses their reward, the customer will receive an SMS with their reward voucher code and further instructions on how to redeem.

10.    Defects: The Promoter is not responsible for defects in the reward offering. The Promoter or the reward provider’s total aggregate liability to you will not exceed the value of the Reward.

11.    Reward Voucher Terms and Conditions: To use the reward vouchers, you must follow the terms and conditions which will be provided to you via SMS and on the site: www.tap2wintelkom.co.za

Important to note:

(a)   Vouchers are non-refundable and cannot be exchanged for cash.

(b)   Only one voucher may be used per transaction.

(c)   Voucher is valid for (1) month from the date of receipt.

(d)   Voucher code does not apply to online orders.

(e)   The Promoter is not responsible for the loss, damage, or misuse of the voucher.

1.      Checkers/Shoprite – Grocery (R50 & R100)

·       Customer to present voucher code at the checkers point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at checkers grocery stores within the Republic of South Africa.

·       Refer to checkers website www.checkers.co.za for full T&Cs.

2.      Steers – Restaurant (R50 or R100)

·       Customer to present voucher code (WiCode) at the Steers point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected Steers restaurants within the Republic of South Africa.

·       Refer to Steers website https://www.steers.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

3.      KFC – Restaurant (R50 or R100)

·       Customer to present voucher code (WiCode) at the KFC point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected KFC restaurants within the Republic of South Africa.

·       Refer to KFC website https://www.kfc.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

4.      Spur – Restaurant (R75, R100 or R150)

·       Customer to present voucher code (WiCode) at the Spur point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected Spur restaurants within the Republic of South Africa.

·       Refer to Spur website https://www.spursteakranches.com/za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

5.      Nandos– Restaurant (R100)

·       Customer to present voucher code (WiCode) at the Nandos point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected Nandos restaurants within the Republic of South Africa.

·       Refer to Nandos website https://www.Nandos.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

6.      Wimpy – Restaurant (R100)

·       Customer to present voucher code (WiCode) at the Wimpy point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected Wimpy restaurants within the Republic of South Africa.

·       Refer to Wimpy website https://www.Wimpy.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

7.      Mugg & Bean – Restaurant (R100)

·       Customer to present voucher code (WiCode) at the Mugg & Bean point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected Mugg & Bean restaurants within the Republic of South Africa.

·       Refer to Mugg & Bean website https://www.Muggandbean.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

8.      PicknPay Clothing – Fashion (R50 or R100 off)

·       Customer to present voucher code (WiCode) at the PicknPay Clothing point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at selected PicknPay clothing outlets within the Republic of South Africa.

·       Refer to PicknPay Clothing website https://www.PicknPayclothing.co.za for full T&Cs.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

9.      Sportsman Warehouse – (R150)

·       Customer to present voucher code at the Sportsman’s Warehouse point of sale upon making a purchase.

·       The voucher amount will be offset against any purchase.

·       Should the value of the purchase be lower than the voucher amount, you will not receive any cashback.

·       Should the value of the purchase be higher than the voucher value, then the difference can only be paid for in cash and or card.

·       The offer is for one-time use only.

·       Only one voucher may be used per transaction.

·       The voucher is non-transferable and may not be refunded nor exchanged for cash.

·       Patrons may only use the voucher at Sportsman’s Warehouse stores within the Republic of South Africa.

·       Refer to Sportsman’s Warehouse website www.sportsmanswarehouse.co.za for full terms and conditions.

10.   TLC Dining – (6 months access)

·       Customers to visit the TLC Dining platform www.tlcdiningrewards.com

·       Customers to enter their mobile number and unique code and click submit.

·       Customers can explore a range of dining choices and click on the restaurant of their choice.

·       Customers can also enter their address to filter nearby restaurants.

·       Once a customer clicks on the restaurant, they will have access to the restaurant offers.

·       Customer to claim the offer of their choice and an SMS with the selected voucher will be sent to their mobile number as well as the terms of use.

·       The customer can have access and enjoy all the offers on the platform for 1 month.

·       The voucher may not be transferable nor exchanged for cash.

·       The voucher cannot be stacked.

·       Please refer to www.tlcdiningrewards.com for full T&Cs.

11.   TLC Travel (Local Flights) – (R250 or R400)

·       To redeem your voucher, visit www.tlctravel.co.za.

·       Select and complete your flight request and click search to find the best deal.

·       Select your flights & complete the travellers information.

·       Click next steps and go to the choose payment and complete the details.

·       Add code under "ENTER VOUCHER CODE" and click on redeem.

·       These vouchers are valid for the period stipulated.

·       The voucher cannot be redeemed for cash value.

·       Any amount of the voucher not redeemed on booking may be forfeited.

·       Voucher code is case sensitive.

·       Select payment method before attempting to insert voucher code.

·       If you have any issues redeeming your voucher, please contact customer service on 087 820 2041.

·       Voucher cannot be used against current special offers and promotional offers.

·       Please note that the voucher codes cannot be stacked and used together.14. Email Address:

·       info@tlctravel.co.za for queries related to flights. 
Please note parental / legal guardian consent is required for a flight ticket to be issued in the name of a minor. 
Please note that T&Cs apply: www.tlctravel.co.za

12.   Intercity Xpress (Return bus) – (R100 off)

·       For telephonic bookings, call the national Intercity contact centre at 010 822 9000 and provide your voucher code.

·       The voucher amount will be deducted from your total fare upon payment.

·       Please note that vouchers cannot be redeemed at Shoprite or Checkers.

·       You can use only one voucher per customer, and it cannot be exchanged for cash or transferred.

·       The voucher is valid solely for return trips within South Africa and cannot be combined with other promo codes or offers.

·       For complete terms and conditions, visit www.intercity.co.za.

·       Tickets are non-transferable and valid only for the passengers and date/time specified.

·       Ensure all ticket details are correct, as any changes will invalidate the ticket.

·       Replacement tickets are required for trip changes, and positive identification may be requested when boarding.

·       Fares are subject to change; only the fare at purchase is binding.

·       Intercity Xpress reserves the right to refuse admission but will refund ticket holders if necessary.

·       Arrive 30 minutes before departure; unfilled seats 10 minutes prior will be sold to standby passengers.

·       Tickets can be cancelled with a 20% fee if done at least 6 hours before departure, with refunds processed within 15 working days.

·       Cancellations due to death or hospitalization will also incur a 20% fee.

·       Rebooking is possible up to 3 hours before departure with a 20% fee; rebooked tickets are non-refundable.

·       No rebooking or refund is available if you miss the bus.

·       Voucher codes cannot be stacked or combined.

13.   Travel Credits – (R1000 Credits)

NB* Travel Credits are hotel savings that can be redeemed via the hotel booking platform. Depending on the length of stay and hotel you are trying to book, the whole or part of your hotel savings will be deducted from the total of your hotel stay. You can use your Travel Credits across multiple bookings until they are fully consumed or your profile expires as per the promotional terms.

 This voucher can only be used at https://en-za.travelcredits.com  

The voucher code is valid for one month upon receipt. Customers need to use the Unique Code and PIN received via SMS to activate their travel credits. The maximum amount of discount customers can get on their booking is up to R1000. The full allocation of travel credits needs to be spent within 3 years. The vouchers cannot be stacked (i.e. only one voucher code can be used per booking). 

The voucher is non-transferable and may not be refunded or exchanged for cash. 

The voucher code is case-sensitive. 

Select the payment method before attempting to insert the voucher code. 

Vouchers cannot be used against current special offers and promotional offers. 

The organizers do not guarantee any buy-back of any of the rewards given away in the promotion.

The reward cannot be exchanged or swapped. 

For queries participants can directly contact TLC Worldwide between 08h30 – 16h30, Monday – Friday via email on customerservice_za@travelcredits.com  Refer to https://en-za.travelcredits.com/t 

12.    Reward Substitution: The Promoter may substitute Rewards with similar Rewards or with Rewards which have a similar value.

13.    Indemnity: To the maximum extent allowed by law, you indemnify the Promoter, its affiliates, associated companies, advertising agencies, advisers, suppliers, and agents against all claims, damages or losses resulting from your participation in this Promotion, even were arising from negligent acts or omissions of the Promoter.

14.    Publicity: The Promoter may ask you to be identified, recorded or photographed and to have the photographs or recordings published in various media, including print and web-based media, for purposes of the Promotion or for the business of the Promoter. The Promoter may ask to use your image for marketing purposes, without any payment to you. You may decline this request.

15.    Wrongdoing: The Promoter may disqualify you if fraud or cheating is suspected in your participation in the Promotion. This can include manipulation of code or falsifying of data. You may also be banned from participating in this or any other promotion which the Promoter or Telkom may run, for a period decided by the Promoter.

16.    Cancellation and Changes: The Promoter may cancel or make changes to the Promotion, the Terms or Rewards at any time, where the Promoter believes that the change or cancellation is necessary or where things which are outside of the control of the Promoter happen. Any changes will be posted either within the Promotion information or these Terms and will become effective immediately after being made or on a date chosen by the Promoter. You will not have any claim against the Promoter because of the changes in the Terms or the Rewards.

17.    Technical failures and Unauthorized intervention: The Promoter is not responsible for any problems or technical fault of any telephone network, online systems, servers, equipment, software, failure of any e-mail or entry to be received by the Promoter on account of technical problems, human error or traffic congestion on the internet or at any web site, or any combination of these things, including any damage to your computer, resulting from your participation in this Promotion or your downloading any materials in this Promotion.

18.    Consumer Protection Act: The Promotion will be conducted according to the relevant provisions of the Consumer Protection Act, 2008 (“CPA”). Should you win a Reward in the Promotion, you will promptly do all things necessary to allow the Promoter to comply with its obligations under the CPA including, but not limited to (i) providing any personal information required to facilitate handing over the Reward (including providing proof of address and identity number) and (ii) signing receipt of the Reward when it is delivered.

19.    Data Privacy: By participating in the Promotion, you consent to the transfer, storage and processing of your personal information. You may withdraw this consent at any time by written notification to the Promoter: telkom@tlcrewards.com. The Promoter and its affiliates will collect and use the personal information listed herein (a) to enable your participation in this promotional promotion; (b) for activities related to this promotion; (c) for the Promoter’s, its affiliates and subsidiaries’ marketing purposes; and (d) for communication to you about products and product offers of the Promoter. The Promoter will not use the personal information for a different purpose without first obtaining your permission. The Promoter keeps personal information to fulfil the purposes for which it was collected or as required by applicable laws or regulations and the Promoter’s privacy policy. For the Promoter’s affiliates and the Promoter’s service providers for the fulfilment of (a), (b) and (c), the Promoter will not allow third parties to use your personal information. You further agree that your personal information may in appropriate circumstances reside outside of South Africa, and you hereby agree to the transfer of your personal information to locations outside of South Africa and the use of your personal information in such locations as described in this clause.

20.    Law and jurisdiction: These Terms are governed by the laws of South Africa. You consent to the non-exclusive jurisdiction of the High Court (Gauteng Local Division, Johannesburg) for all matters which are connected to these Terms.

21.    Questions or Queries: Please contact us at telkom@tlcrewards.com between 08:30 and 16:30 Monday to Friday if you have any questions or queries regarding this Promotion.

22.    Where to find these Terms: A copy of these Terms is available on www.tap2wintelkom.co.za

23.   General Rewards Terms:

1. The Promoters reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained herein.
2. The Promoters, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this Promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this Promotion.
3. In the event of a dispute, the decision of the Promoters will be final and binding and no correspondence will be entered into in this regard and for further clarity, the Promoters shall be entitled to deal with such disputes (or any failure by Participants to comply with the Terms and Conditions ) in their sole discretion, including that the Promoters shall be entitled, in addition to any other rights which the Promoters may have in terms of these Terms and Conditions, to immediately disqualify Participants from this Promotion.
4. By entering the Promotion and/or accepting any prize, Participants, users and/or winners hereby indemnify, release and hold harmless the Promoters (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors from and against any actions, claims and/or liability for injury, loss, damage, expense claim, or damages of any kind resulting in whole or in part, directly or indirectly, from participation in the Promotion, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize-related activity.
5. The Promoters excludes all warranties (express or implied), representations and liabilities regarding the Promotion (other than for death or personal injury caused by its negligence and/or fraud).
6. Participants who, in the Promoter’s sole determination, act unlawfully, fraudulently, in breach of these Terms and Conditions or otherwise dishonestly may be disqualified from participating in the Promotion and shall not be eligible to receive a reward.
7. The Promoters are not responsible for any reward misrepresentation (written or verbal) on warranties by anyone/group other than TLC.
8. Additional to any other rights contained in these Terms and Conditions, the Promoters reserve the right to terminate the Promotion at any time with immediate effect. If this is the case, the Promoters will provide a notice on the website, and it shall be the responsibility of Participants to review such website in this regard. In such event, all Participants hereby waive any rights which they may have against the Promoters and acknowledge that they will have no recourse or claim of any nature against the Promoters.
9. The Promoters are not liable for any technical failure that may result in an entry not being successfully submitted. Any reward voucher is accepted by a Participant at his/her own risk and the Promoters are not liable, at any time, for any defect in the reward.
10. To the fullest extent permitted by law: The Promoters shall not be liable for any: claims, damages or losses (whether direct, indirect, general, special, incidental, consequential or punitive), expenses or costs (including, without limitation, costs on an attorney and own client scale) or injuries of whatsoever nature (together referred to as “losses”), suffered by the Participant or any third party arising from or as a result of this Promotion (whether directly or indirectly) and/or the Participant’s participation in this Promotion; and the Participant indemnifies and holds harmless the Promoters against any losses, howsoever caused or arising.
11. The Promotion Period may be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Promoters will provide notice of this on the website www.tap2wintelkom.com all Promotion queries must be directed to the Telkom Rewards customer care centre at telkom@tlcrewards.com
12. A copy of the Terms and Conditions is available at no cost to the Participants on the Telkom Rewards platform.
13. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
14. By entering the Promotion in accordance with its terms, Participants acknowledge that the Promotion will be managed in accordance with the provisions of the CPA. Qualifying Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the reward.
15. The Promotion is conducted in accordance with the laws of the Republic of South Africa. Should any of these Terms and Conditions be deemed void or unenforceable, then that portion will be deemed to be deleted and the remaining rules will remain in force.

END.